Agent Status

zystemsgozystemsgo
in Support
Is there anyway to change the status of a person through the phone and have it show up on fop2? Ex. Change available to "Out to Lunch"

Thanks
-Dimitry

Comments

  • nicolasnicolas
    Not without coding, currently the freepbx integration sets DND to DND, you can look at extensions_override_fop2.conf file that is generated on the latest fop2 versions, look at the context to set dnd, and alter it to create your custom codes with custom modes.

    Best regards,
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