No options when clicking on Action Submenu

Greetings,

I see in most of the videos and instructions on how to use the FOP2 WebGUI, people are able to click the button beside an extension to get a dropdown box of options (i believe it's called the Action submenu).

All that I get is a line. Any ideas? Please see my screenshot where I clicked beside 10 Kim-Man:

http://i419.photobucket.com/albums/pp280/Shandleyman/PBX/FOP2-002.jpg

Comments

  • Action submenu will show if you are allowed to perform the actions listed in the menu:

    1) to send email you must configure an email in the fop2 buttons page in fop2 admin for your extensions
    2) for add/remove/pause from queue, you *must* see a queue button on screen, and you must have "all" or "queuemanager" fop2 permissions
    3) for chat, you must have the chat license

    etc...

    Best regards,
Sign In or Register to comment.