i dont know if fop2 has relation with my problem !!!!!!

dr.x · August 2012

hi ,
i have a very big problem ,
i have an ivr system===>if press 1 ======> queue number 30 =======> music on hold untill some one rpely the call

here is above my scenario which i have .

my problem is , which happened after using fop2 is ,

assume some one reached queue 30 and queued at waiting for a short ime on MOH then leaved before anyone reply him ,
i note that the dhahdi cahannel still active for long time , and the queue phone still ringing !!!!!!!!!!!!!!11 :shock: :shock:

this is a big problem , ===> the caller leaved and close the call but in my fop2 it seems that the caller still calling and the phones inside the queue still ringing !!!!!!!!!!!!!!

now asume after all of that , someone of the phones in queue replied this call which its caller has leaved long time ago ,
we hear this annoying sound >

another horrible issue :
at elatsix cdr report , it record the call as being recived call !!!!! not missed call !!! which really bad issue .

ive recorded this sound and uploaded it , and wish to help what is the cause of this problem
here is the sound file link :

here is the view from fop2 , it still active although the caller ended the call from his side >

========================
here uis my system config :

Kernel
Linux(i386)-2.6.18-238.12.1.el5

Elastix
elastix-2.2.0-14
elastix-firstboot-2.2.0-5
elastix-system-2.2.0-14
elastix-email_admin-2.2.0-9
elastix-vtigercrm-5.1.0-8
elastix-extras-2.0.4-4
elastix-asterisk-sounds-1.2.3-1
elastix-my_extension-2.2.0-5
elastix-agenda-2.2.0-5
elastix-a2billing-1.8.1-16
elastix-addons-2.2.0-4
elastix-im-2.0.4-2
elastix-pbx-2.2.0-14
elastix-security-2.2.0-7
elastix-reports-2.2.0-6
elastix-fax-2.2.0-4

RounCubeMail
RoundCubeMail-0.3.1-10

Mail
postfix-2.3.3-2.3.el5_6
cyrus-imapd-2.3.7-12.el5_7.1

IM
openfire-3.5.1-2

FreePBX
freePBX-2.8.1-7

Asterisk
asterisk-1.8.7.0-0
asterisk-perl-0.10-2
asterisk-addons-1.8.7.0-0

FAX
hylafax-4.3.10-2rhel5
iaxmodem-1.2.0-1.1

DRIVERS
dahdi-2.4.1.2-5
rhino-0.99.4-2.rc1
wanpipe-util-3.5.23-1

========================
with my best regards

nicolas · August 2012

Hi,

FOP22 has nothing to do with your problem. How to easily test it? Just stop fop2 and try again:

service fop2 stop

Then do those queue calls, check dahdi status, etc..

FOP2 pasively connects to the asterisk manager port, it does not interfere with your queues, your sip peers, your dahdi configurations, anything.

Best regards,

i dont know if fop2 has relation with my problem !!!!!!

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