Add to queue

zecdavzecdav
in Support
Dear all,

i have installed FOP2 on a server with Asterisk 11.
Everything works fine, expect the functio add to <queue name>.
I see the users button and the button Queue but if on a user i do right click add to <queue name> nothing happens.

Can you help me to solve this issue?

Best regards,
Davide

Comments

  • nicolasnicolas
    How did you configure buttons? Do you have all permissions in /etc/asterisk/manager.conf ?
  • KazperNZLKazperNZL
    Don't know if they may help you. But I had a similar problem with FOP2 running on Asterisk 11.2.1 w/FreePBX 2.11.0.0beta2.2

    I would try to remove/add extensions to/from a specific queue and nothing would happen. As it turns out I have declared in Queue static agents.

    When I removed all agents from the queue in FreePBX GUI or in queues_additional.conf and left the queue empty in so far as Asterisk was concerned. And then restarted FOP2

    I was able to use FOP2 to add/remove extensions to/from queues as I pleased.

    Not sure if my experience will help in your case, but thought I share it in the off chance it does.
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