FOP2 Slow and intermittent issues

jketronjketron
in Support
I have an Asterisk system with FOP2 226 and I have issue with the fop showing all the information.

Some times from the same PC the user will not see any caller ID data and it doesn't matter if the call is in or outbound

The data in the FOP display can be stale...meaning the info is old, it will show a person on the line but they are not, it was an older call.

The browser is Firefox 21 on Windows 7

any ideas?

Comments

  • nicolasnicolas
    browser does not matter, what could matter is the reliability of your fop2_server to AMI connection, and also permissions you have in manager.conf. For best results, if you use asterisk 1.8 or higher, setup a manager user like described in this post:

    http://www.fop2.com/blog/make-fop2-snap ... ventfilter
  • jketronjketron
    Will adding this account and filter as the links talks about interfere with anything else in that file? I also have orderlystats
  • nicolasnicolas
    Adding users should not affect anything, as it is a new and different user than any other you might have defined. You can copy&paste the sample from the forum if you want at the end of /etc/asterisk/manager.conf, then reload the manager:

    asterisk -rx "manager reload"

    And finally modify the manager_user and _secret in fop2.cfg

    Best regards,
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