installing on FreePBX 2.11 issue

mdkberry

Hi

I am running centos 6.3
FreeBX 2.11
and have installed Fop 2.26 for Centos 5
and Fop2Admin 1.2.13

Hi I found some instructions. installed it. but cannot seem to get the symlink to work and cannot see FOP2 when logged in as a user, though it seems to have installed the admin module fine and shows the extensions ok with permissions. the service is running ok. but when I did the symlink

ln -s /usr/lib/libcrypto.so.10 /usr/lib/libcrypto.so.6

it said the libcrypto.so.6 file already exists.

I can see all the settings under /Other menu from FreePBX and can edit them just fine. so how do I get to the web gui for using it? I assume you log in to the user panel and should see the FOP2 panel there? if not how do you access it?

incidently running the test from the command line says it is in demo mode and connects to Manager ok.

thanks
Mark

mdkberry

Well I found how to get to the web panel, I cant believe it doesnt tell you this anywhere I had to guess at it

[url=http://ip_address_of_freepbx_server/fop2]http://ip_address_of_freepbx_server/fop2[/url]

pretty simple really.

except I am still running into a problem, now when I log in with xt and password it just sits there saying
"one moment please...connecting to server attempt number ...."

Ramblin

Well I found how to get to the web panel, I cant believe it doesnt tell you this anywhere I had to guess at it
[url=http://ip_address_of_freepbx_server/fop2]http://ip_address_of_freepbx_server/fop2[/url]

You must not have tried very hard to find it

On the first page of the User Manual, the very first instruction - Login - explains that to you

pretty simple really.

Before you trash the documentation - which I find incredibly detailed and useful for a product being offered for free (up to 15 buttons) and only $40 (for unlimited buttons) - you may want to make the effort to actually read the documentation.

Nicolas has created a fantastic piece of software and provides excellent documentation and online support.

when I log in with xt and password it just sits there saying
"one moment please...connecting to server attempt number ...."

I had this as well.

Potential issuse (all covered in the documentation):
- Port 4445 not allowed (firewall issue preventing flash)
disable your firewall and try it; if this lets it work, check your firewall settings
- (If using Firefox) Firefox insecrure websocket protection
in firefox, typoe about:config into the URL bar and then change network.websocket.allowInsecureFromHTTPS to true
restart firefox and try again

If these don't work, read the rest of the documentation, including FAQ

I do not do this purely to be nice to Nicolas. I am trying to save Nicloas from spending time on answering questions that are answered in his documentaiton so he can spend the time to answer my questions :-)

nicolas

Thanks Ramblin for helping out!

Here is an online troubleshooter to try to narrow down fop2 connection issues that might be useful (as long as the user read it carefully):

http://support.asternic.biz/index.php?/ ... tep/View/4

mdkberry

thanks. I get what you are saying and I love that you have the time to read documentation. I dont. if I did that every time I bought a product then my job would be reading documentation. seriously, does anyone have time to read the documentation these days? to me this is what forums and the internet were invented for. I had time to write this while spilling breakfast over my laptop and setting up phones too, but I only just had time.

and for the record I had searched via google and that was what I was refering to. usually google will find the relevant bit in documentation. that was my point, it didnt. I found that odd. esp since you say it is page one. maybe someone should get it on google search engines. might help others. seriously if you read documentation you must have a cool job with bosses that dont bother you and a nice view out over the ocean or something. happy days. we IT slaves dont have that luxury anymore.

thanks for the advice I had looked at firewall issue on the network it wasnt that, I am going to see if the FreePBX has firewalling in iptables I am not aware of. after that. I will attempt to upgrade as Nicolás suggested 2.27 does not have the same issues with symlinks.

mdkberry

SOLVED:

it was firewall related. I have some complex vlan setups and the cisco was not letting 4445 across the firewall inspection from http. working now. thanks.