Paid for FOP2 but no license received.

ConcernedConcerned
in Support
We purchased FOP2 last week but have received no license via email. Also, there's been no response to multiple emails (to sales@ or info@) - and no response to our queries via Twitter either. Have I been conned out of my cash? We have the Paypal email to confirm that the cash has gone out of our account.

If there is anyone actually supporting this product, please make contact ASAP. My next step is to go to PayPal and report this.

Thx.

Comments

  • nicolasnicolas
    Hi,

    I have forwarded your registration email from my personal gmail account a few minutes ago. Let me know if you received it. We have not received any emails from you to info nor sales, only the paypal dispute this morning.

    I am sorry you did not get the original email. It was sent as soon as the purchase was done, but it was probably got stuck in a spam folder or rejected somehow.

    Best regards,
  • ConcernedConcerned
    Thanks! License received and product registered successfully.

    All the best.
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