Problem with button.conf

hugovdhugovd
in Support
Hello,
I currently have a problem with the configuration of the queues they appear but the list of items contained in it does not appear. How to solve this problem?

PS: I also have the same problem for the conference.
Thank you in advance for your help.

[QUEUE/groupe_2589]
type=queue
label=Home
extension=561
context=from-internal

asterisk v1.3

Comments

  • nicolasnicolas
    Do a "show queues" in asterisk and post your results... be sure to name the queue exactly as in asterisk...
  • hugovdhugovd
    I think it will be easier than you my configuration file.

    [general]
    SetLanguage=fr
    static=yes
    writeprotect=no

    [globals]
    DYNAMIC_FEATURES=automon
    MONITOR_EXEC=/etc/rc.fw/bin/soxmix.sh

    ; Postes divers
    ;TEST_ECHO=600

    ;
    ; Debut zone generation automatique

    ;
    ; Variables globales
    ;
    FIC_SON=son_utilisateurs_
    DEFAUT_MUSIQUE=dir_452

    ;
    ; Modifications par A.F 05/06/2008
    ;
    SWITCH_TIMEOUT=60
    GW_AGENT_DIST=
    PREFIXE_SITE=
    DOLLAR=$
    CROCHET_OUVERT={
    CROCHET_FERME=}
    EXTER1=EXTERIEUR_
    EXTER2=EXTERIEUR2_
    DIR_FAX_RX=/data1/fax/fax_recus/
    DIR_FAX_TX=/data1/fax/fax_emis/
    DIR_FAX_SPOOL=/data1/fax/spool/

    ;
    ; Postes reserves
    ;
    CONSULT_MESS_GENERAL=300
    CONSULT_MESS_PERSO=301
    PARKING=600

    ;
    ; Pour appels vers exterieur
    ;
    PREFIXE=0 ; prefixe pour sortir
    LG_PREFIXE=1 ; lg prefixe pour sortir

    ;
    ; Nombre max de poste par groupe pour DIAL
    ;
    MAX_GROUPE_DIAL=10

    ;
    ; Postes reserves conferences
    ;
    EXTEN_CONF_UTILISATION=10000
    EXTEN_CONF_CREATION=10001

    ;
    ; Groupes
    ;
    ; Groupe : 1 (All (562))
    G_1=sip/214&sip/216&sip/218&sip/219&sip/222&sip/223&sip/224&sip/225&sip/226&sip/228
    ; Groupe : 2501 (Douvaine (558))
    G_2501=sip/254&sip/255&sip/253&sip/252&sip/250&sip/251
    ; Groupe : 2511 (Risques Ind (555))
    G_2511=sip/219&sip/214&sip/217
    ; Groupe : 2513 (Construction (557))
    G_2513=sip/225&sip/245&sip/226&sip/218
    ; Groupe : 2517 (Collectives (566))
    G_2517=sip/216&sip/211
    ; Groupe : 2518 (Particulier (588))
    G_2518=sip/228&sip/234
    ; Groupe : 2519 (Accueil (561))
    G_2519=sip/211&sip/214&sip/216&sip/218&sip/219&sip/222&sip/223&sip/224&sip/225&sip/226
    ; Groupe : 2520 (Telepro (589))
    G_2520=sip/223&sip/224&sip/233
    ; Groupe : 2521 (Professionnel (563))
    G_2521=sip/236&sip/229&sip/222
    ; Groupe : 2522 (Portier (59))
    G_2522=sip/236&sip/228&sip/222
    ; Groupe : 2523 (500)
    G_2523=sip/211&sip/212&sip/214&sip/215&sip/216&sip/218&sip/219&sip/220&sip/222&sip/223
    ; Groupe : 2524 (Boege (590))
    G_2524=sip/256&sip/257
    ; Groupe : 2525 (Viuz (591))
    G_2525=sip/258&sip/259
    ; Groupe : 2526 (test clic dev 565)
    G_2526=sip/232
    ; Groupe : 2527 (TEST 567)
    G_2527=sip/226
    ; Groupe : 2528 (Informatique (559))
    G_2528=sip/232&sip/246
    ; Groupe : 2529 (St Jullien (592))
    G_2529=sip/263&sip/262&sip/261&sip/260
    ; Groupe : 2530 (Cruseilles (593))
    G_2530=sip/268&sip/269
    ; Groupe : 2531 (Reignier (593))
    G_2531=sip/267&sip/265&sip/266

    ;
    ; Conferences
    ;
    CONF_test=test

    where can I find information on the queue ?
  • hugovdhugovd
    i think I confused group and queue. But for conference it doesn't work ? an idea
  • nicolasnicolas
    I have no idea about what you posted here... For any kind of button, the name on the button should match exactly the one in Asterisk. How is your conference named in Asterisk? How does your button.cfg entry for that conference looks like?
  • hugovdhugovd
    my setup is good. I see the conference but I do not see the extension that are in there is my problem
  • hugovdhugovd
    My extension.conf asterisk
    Contexte conferences
    ;
    [ctx_conferences]
    exten => ${CONF_test},1,SetMusicOnHold(453)
    exten => ${CONF_test},2,Meetme(${EXTEN},M)

    ;
    ; Gestion conferences dynamiques
    ;
    ; Acces a la conference:
    exten => 10000,1,Meetme(,xqs)
    ; Creation conference:
    exten => 10001,1,Meetme(,AsD)

    My button.conf on fop2

    [CONFERENCE/TEST]
    type=conference
    label=TEST
    server=1
    extension=10000
    context=from-internal
  • nicolasnicolas
    You have to define a static conference in asterisk's meetme.conf or match the number for the dynamic conference. For example, in meetme.conf

    conf => 5000

    And the button configuration in fop2:

    [CONFERENCE/5000]
    type=conference



    You are not posting your meetme.conf but from your dialplan I asume you use dynamic conferences... in that case do a meetme list when the conference is created, and if the conference name is the number you enter at login, the use a fop2 button with that number : [CONFERENCE/1000] and not [CONFERENCE/test]

    best regards,
  • hugovdhugovd
    ok this is my meetme.conf
    [rooms]
    conf => 1000,1234,4567

    but when I configure button.con nothing happens
  • nicolasnicolas
    You posted this:

    [CONFERENCE/test]

    And your queues.conf shows this:

    conf => 1000,1234,4567


    So, you are asking fop2 to monitor a queue named "test" while you have a conference with name "1000" created. It won't work, change the button.conf to use CONFERENCE/1000 , then login to that conference and it will work as expected.

    Best regards,
  • hugovdhugovd
    I do not understand can explain everything step by step what I should do about asterisk and fop2 pleaz ?
    I want to know is that I must have in my asterisk setup and fop2.

    Thank you in advance
  • nicolasnicolas
    ok...

    in asterisk configuration you have defined the conference "1000"

    in fop2 you defined the conference "test"

    test <> 1000

    you are monitoring a confernece with an incorrect name... so in the button configuration in fop2, change

    [CONFERENCE/test]

    to

    [CONFERENCE/1000]

    All of this supposing you are doing a manual configuration and not using the automatic freepbx config.

    Best regards,
  • hugovdhugovd
    So all is configure but it doesn't work i don't understand why ?

    I have this in extension.conf ---> ; Conferences
    ;
    CONF_1000=1000

    But i have nothing about conference in queues.conf
    And this is my meetme.conf --->; Fichier de configuration pour les conferences
    ;
    ;
    [rooms]
    conf => 1000

    And my button.conf ---> CONF_1000/1000
    type=conference
    label=TEST
  • nicolasnicolas
    You conference name/number is 1000, not conf_1000. Your buttons conf should display

    [CONFERENCE/1000]
    type=conference
    label=conference
    blah..
    blah..
  • hugovdhugovd
    I configured like this but it doesn't work. I see that there is someone in conference but i don't see who.
  • nicolasnicolas
    start fop2_server with debug level 3 and login to the conference, and look for the meetmejoin event.. then post that event here. 
    service fop2 stop
/usr/local/fop2/fop2_server -X 3
  • hugovdhugovd
    192.168.10.9 -> Action: Command
    192.168.10.9 -> Command: meetme list 1000 concise
    192.168.10.9 -> ActionID: meetme_1000

    192.168.10.9 <- Response: Follows
    192.168.10.9 <- Privilege: Command
    192.168.10.9 <- ActionID: meetme_1000
    192.168.10.9 <- User #: 01 246 Clement Hugo Channel: SIP/246-b5660c58 (unmonitored)
    192.168.10.9 <- 1 users in that conference.
    192.168.10.9 <- --END COMMAND--
    192.168.10.9 <- Server: 0

    192.168.10.9 -> Action: UserEvent
    192.168.10.9 -> UserEvent: MEETME-REFRESH
    192.168.10.9 -> Meetme:

    192.168.10.9 <- Response: Error
    192.168.10.9 <- Message: Invalid/unknown command
    192.168.10.9 <- Server: 0
  • nicolasnicolas
    I do not see the meetmejoin in those events you paste... but I see the conference 1000... so you should be able to see the conference button and the user logeed unless you have the free version limited to 15 buttons and the conference button is beyond the 15 limit.

    Best regards,
  • hugovdhugovd
    This can help you.

    192.168.10.9 <- Event: MeetmeJoin
    192.168.10.9 <- Privilege: call,all
    192.168.10.9 <- Channel: SIP/246-b787d6d0
    192.168.10.9 <- Uniqueid: 1263385420.6765
    192.168.10.9 <- Meetme: 1000
    192.168.10.9 <- Usernum: 1
    192.168.10.9 <- Server: 0

    192.168.10.9 -> Action: Command
    192.168.10.9 -> Command: meetme list 1000 concise
    192.168.10.9 -> ActionID: meetme_1000

    192.168.10.9 <- Response: Follows
    192.168.10.9 <- Privilege: Command
    192.168.10.9 <- ActionID: meetme_1000
    192.168.10.9 <- User #: 01 246 Clement Hugo Channel: SIP/246-b787d6d0 (unmonitored)
    192.168.10.9 <- 1 users in that conference.
    192.168.10.9 <- --END COMMAND--
    192.168.10.9 <- Server: 0

    192.168.10.9 -> Action: UserEvent
    192.168.10.9 -> UserEvent: MEETME-REFRESH
    192.168.10.9 -> Meetme:

    192.168.10.9 <- Response: Error
    192.168.10.9 <- Message: Invalid/unknown command
    192.168.10.9 <- Server: 0

    Response: Error
    Message: Invalid/unknown command
    Server: 0
  • nicolasnicolas
    A button [CONFERENCE/1000] will work.
  • hugovdhugovd
    yes but nothing appears . I do not see the extensions when I click on the button
  • nicolasnicolas
    Clicking on the button does nothing, you will start seeing participants added at the bottom. If not, your fop2 is misconfigured. Maybe you have a mix of static and #exec config and that is not going to work well. Best regards,
  • hugovdhugovd
    everything is configured manually nothing automatic. I do not understand why the extension does not appear when connecting to the conference
  • nicolasnicolas
    Me neither.. I am currently on vacation. I will get back on january 18th. Try to catch me on the live help by then if you can give me access to your machine. Best regards,
  • hugovdhugovd
    I contact you regarding my problem I still have not managed to resolve. In debug mode button conference seems to work but I do not get posting on the website of fop.
    thank you in advance
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