Transfer Call coming from a Queue
Hi,
I've tried FOP2 today and I like it. Looks very promising!
I've a few phones and queues in my test setup. Here is what I tried:
Queue: Nr. 1111
Phone Answereing Queeu: 1200
Calling Phone: 1204
Free phone: 1120
When 1204 calls 1200, I can answer the call and simply transfer to 1120 via the button.
But if 1204 calls 1111, the queue and the call is distributed to 1200. I can't forward the established call to 1120.
If I start fop_server in attached mode with debuglevel 5 I can see something like this:
There are two Problems.
1. The call from the Queue to 1220 was not Local/1200@default-11cf it was Local/1200@default-11cf,2
2. When the call is established, the Calls are internally copied to SIP/1200-xxxx
My queue config looks like this:
I use a local channel and not SIP, cause I need some dialplan magic before calling the phone.
Anyone seen this Problem? Or is there a solution for that?
Chris...
I've tried FOP2 today and I like it. Looks very promising!
I've a few phones and queues in my test setup. Here is what I tried:
Queue: Nr. 1111
Phone Answereing Queeu: 1200
Calling Phone: 1204
Free phone: 1120
When 1204 calls 1200, I can answer the call and simply transfer to 1120 via the button.
But if 1204 calls 1111, the queue and the call is distributed to 1200. I can't forward the established call to 1120.
If I start fop_server in attached mode with debuglevel 5 I can see something like this:
127.0.0.1 <- Response: Error
127.0.0.1 <- Message: Channel does not exist: Local/1200@default-11cf
127.0.0.1 <- Server: 0
There are two Problems.
1. The call from the Queue to 1220 was not Local/1200@default-11cf it was Local/1200@default-11cf,2
2. When the call is established, the Calls are internally copied to SIP/1200-xxxx
My queue config looks like this:
[mainq]
strategy=rrmemory
timeout=10
retry=0
reportholdtime = no
joinempty = yes
musiconhold = mainq
autopause = no
eventwhencalled=yes
member => Local/1200@default
I use a local channel and not SIP, cause I need some dialplan magic before calling the phone.
Anyone seen this Problem? Or is there a solution for that?
Chris...
Comments
No, I haven't. I'm using Debian Lenny(using FOP2 for Debian Etch), but I read, the Beta is for CentOS. And I've problems starting the Beta:
Andy Ideas? Or, do you have a Beta for Debian Lenny 32bit (or Etch)?
Chris...
http://www.fop2.com/downloads/fop2_server_etch32
I am interested to know if it fixes the problem, as I am unable to reproduce it myself.