Can't transfer calls when caller has witheld identity

nilskmnilskm
in Support
If the caller has witheld his identity, i.e. it's an anonymous call. Then I can't transfer the call. I can't pick it up either.

Has anyone experienced this and found a solution to it?

I'm using asterisk 1.8 and freepbx 2.11

Comments

  • nicolasnicolas
    It should not matter if its anonymous or not. Be sure you have callevents=yes in sip.conf. If you want to debug/troubleshot , you can start fop2 in debug mode and inspect the log after you attempt the transfer, that might give us an idea on what is going on.

    service fop2 stop
    cd /usr/local/fop2
    script capture.log
    ./fop2_server -X 511
    (log into fop2, try to transfer an anonymous call)
    ctrl-C
    exit
    service fop2 start

    At that point you will have the capture.log file to look at, start from the bottom for the most recent events and look for a redirect or atxfer command.

    Best regards,
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