Flash player required

jrechojrecho
in Support
Did a reinstallation, tested fop2 in verbose mode, came up just fine.
Though when I try to access the GUI, I get the "Flash Player Required!"

Tested from multiple PCs with flash installed and checked on abobe's site.
Used IE, chrome, firefox, Opera, everything you could imagine. This is not a browser issue

What could have broken?

Comments

  • nicolasnicolas
    The client portion (web files, html, js, etc) are not correct. To what versions did you upgrade? How? Are you using Elastix?
  • jrechojrecho
    I installed the newest centos 32 bit from rpm

    the previous installation through elastix was missing the fop2.cfg file, so we did a reinstallation to generate new files.


    make install went through fine though
  • nicolasnicolas
    What you said does not make sense, or I did not understand.

    If you install from rpm, you do not have to perform "make install"

    Are you using Elastix? My guess is that you do, and you are loading the elastix index.php file that load fop2.html instead of index.html. fop2.html is not part of the fop2 tarball, so it is OLD, and it won't work. If you upgrade an elastix install from .tar.gz, you must perform additional steps. Copy index.html and fop2.html, copy the autoconfig* scripts from /usr/local/fop2 to /etc/asterisk/fop2

    cp /var/www/html/fop2/index.html /var/www/html/fop2/fop2.html
    cp /usr/local/fop2/autoconfig* /etc/asterisk/fop2

    Finally, the fop2.cfg is always created, but the rpm location is different from the tarball location. rpm stores it in /etc/asterisk/fop2 while .tar.gz in /usr/local/fop2

    Best regards,
  • jrechojrecho
    You guessed right, moving those files worked.
    Now I'm stuck at the connecting to server forever problem.
    Fop2 reads fine from AMI, and I took a quick look at the fop2.cfg file and the user/password is fine.

    Any idea how to go about debugging this issue?
  • nicolasnicolas
    Is fop2 server running?
    pgrep fop2

    Is port tcp/4445 open by fop2 server?
    netstat -lnp | grep 444

    If fop2 server is not running or not binding to port tcp/4445, or that port is not open/redirected at your router/firewall, then you won't be able to connect.
  • jrechojrecho
    netstat -lnp | grep 444
    tcp 0 0 0.0.0.0:4445 0.0.0.0:* LISTEN 17441/fop2_server
    tcp 0 0 0.0.0.0:4446 0.0.0.0:* LISTEN 7735/perl


    Fop2 server is up and running


    should output be 0.0.0.0?


    also, this is on local network, there is no firewall/gateway in question
  • nicolasnicolas
    In that case it should work with no issues. Open the javascript console at your browser and look over there. If you cannot connect, then the browser is not able to connect to port tcp/4445 on the server, or it is trying with a wrong port.
  • jrechojrecho
    Javascript console showed that the computer could not connect,
    after a networking restart, everything was resolved.
    Thank you for the help!
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