No Agents shown in queue

My fop2 installation didn't show the logged in agents. But when I press on the + in the upper right corner I will get a JSON list of the agents. Any hints?

The button:
[QUEUE/supportq]
type=queue
label=Support
extension=125
context=default

The Json list (names replace due to privacy reasons, but it show the correct names):
[ { "paused": "0", "state": "free", "loc": "Local/44@default", "queue": "QUEUE/SUPPORTQ^PBGPBX1", "pty": "0", "name":"Ford Prefect", "callstaken": "0" } ,{ "paused": "0", "state": "free", "loc": "Local/17@default", "queue": "QUEUE/SUPPORTQ^PBGPBX1", "pty": "0", "name":"Arthur Dent", "callstaken": "0" } ,{ "paused": "0", "state": "free", "loc": "Local/26@default", "queue": "QUEUE/SUPPORTQ^PBGPBX1", "pty": "0", "name":"Luke Skywalker", "callstaken": "3" } ,{ "paused": "0", "state": "free", "loc": "Local/50@default", "queue": "QUEUE/SUPPORTQ^PBGPBX1", "pty": "0", "name":"Guybrush Threepwood", "callstaken": "0" } ]

An finally a picture of the issue:
http://s14.directupload.net/images/140221/temp/uroaife8.png[/url:1ne6n1fy]

Comments

  • It seems you upgraded FOP2 but are still loading the old html client with the 2.27 server. Either refresh your browser cache, or be sure to load the new html/js files. You do not give any background info on what version did you have, what distro, nor how did you perform the upgrade. So I cannot tell you exactly how to fix it. If you have a standard install and you upgrade a .tar.gz version with another .tar.gz, then just refresh the browser cache. If you upgraded an rpm version from a tgz version, then you most probably have to do some other work.
  • Indeed, the server was 2.27, the html part wasn't.

    Thank you very much.
Sign In or Register to comment.