Call taken stats

gabrieldgabrield
in Support
In Queues, when you point with mouse over a queue user, a stats - call taken is shown. I have 2 questions: first one is for what period is calls taken stats? And the second one is how can be it reset to have 0 again (I need to have it daily, and I need to create a crontab line to restart a service). I tried to reset these stats by restarting fop2 service and restarting asterisk, with no success. The only way that works is when I performed a reboot of the system (no way to do it again) :).
Any idea? Thank you

Comments

  • nicolasnicolas
    Stats come directly from Asterisk. If you want to reset you should issue a "queue reset stats" on the asterisk cli, for example:

    asterisk -rx "queue reset stats"

    asterisk -rx "queue reset stats 100"

    (where 100 is one particular queue).

    Best regards,
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