DND state change

stegfeld

hey,

in my company I disabled the dnd-button of the snom370 phones, instead of DND I made two buttons for sign-in and sign-off the identity. now I installed the FOP2 on my asterisk 11.11 (freepbx), and the useres can switch the mode from available to DND or some more states.. so far so good, but if the people change their state to "Other" if they go to vacation, and enter the date, when they come back.. this state is active for at least one week, if they come back from vacation, and change their state back to "available", asterisk dnd database state is still DND: YES .. any ideas what cause this problem? bug?

bongfrog

Stegfeld,
You might take a look at:

http://forum.fop2.com/3713-set-status-other-sign-out-in-user-unreachable

sounds very similar to your issue.

stegfeld

very similiar but not the same.. DND state changes to YES, but if this state is activated for more days, the state could not be changed to NO ..

nicolas

Changing states in fop2 or writing the astdb entries is not dependant on the date or number of days. It is a simple database put and database del that is performed, as long as you have the presence/dnd plugin installed and active. I will make some tests myself and see if I can reproduce the issue, perhaps leaving some extension in state other for more than one day.... anyways I do not think there is a bug there, if it works for a brief period of time, it should work for longer periods also.