Sub Menu not showing for one extension

I am having an odd behaviour on the sub-action button on a single extension. Every single member has the add/remove from each queue and pause/unpause on all extensiont except this one. I only have the "chat" action available for this one extension.

This extension is setup 100% the same as every other extension. Every other extension I am able to add/remove pause/unpause using the sub action menu except this one extension. Any ideas where I can look to fix this?

user=1250:******:all:Supervisor

Comments

  • I am also having an issue with the fop2admin page. It is spewing errors like this...

    /var/www/html/fop2/admin/dbconn.php (line 3)
    Undefined index: DBHOST
    /var/www/html/fop2/admin/dbconn.php (line 3)
    Undefined index: DBNAME
    /var/www/html/fop2/admin/dbconn.php (line 3)
    Undefined index: DBHOST
  • I am also having an issue with the fop2admin page. It is spewing errors like this...

    /var/www/html/fop2/admin/dbconn.php (line 3)
    Undefined index: DBHOST
    /var/www/html/fop2/admin/dbconn.php (line 3)
    Undefined index: DBNAME
    /var/www/html/fop2/admin/dbconn.php (line 3)
    Undefined index: DBHOST

    The system is FreePBX and it has something to do with the parse_conf function. It is not reading the details.
  • Further tests show your preg_match is not working on /etc/freepbx/freepbx.conf and returns nothing.
  • I am having an odd behaviour on the sub-action button on a single extension. Every single member has the add/remove from each queue and pause/unpause on all extensiont except this one. I only have the "chat" action available for this one extension.

    This extension is setup 100% the same as every other extension. Every other extension I am able to add/remove pause/unpause using the sub action menu except this one extension. Any ideas where I can look to fix this?

    user=1250:******:all:Supervisor

    Does the user has a queue in display in his view? If not, the add/remove/pause won't show up.
  • Further tests show your preg_match is not working on /etc/freepbx/freepbx.conf and returns nothing.

    Send me your freepbx.conf file privately so I can test it out. Nobody reported that issue, and there are several users already, perhaps the file is not saved in unix format but dos format?
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