Button name mismatch

DSenetteDSenette
in Support
I have fop2 installed on a freepbx server. FOP manager just updated to the newest version today. I was able to find the function in the buttons page to sync buttons. this function seems to work in manager to correct some recent name changes in freepbx within fop2 manager. but the fop user panel doesn't reflect the changes shown in manager.

Comments

  • nicolasnicolas
    What you might be seeing is the queue member name, not the actual label in fop2. And that is a bug in FreePBX, that does not change a queue member name whenever the extension changes its name. Try this:

    [fixed]
    asterisk -rx "queue show"
    [/fixed]

    What names do you see there? Are you seeing old names? If so, go to the queue config in freepbx, edit/save and apply changes. Then try the command again until you see the correct names. After that go to the fop2 manager to sync buttons.

    Best regards,
  • DSenetteDSenette
    jeez I don't know how I missed this. anywho, I ran the command and asterisk says there are no mmbers or callers in any queues because we don't use call queues.

    still have the issue. FOP manager is correctly updated.....fop user panel, not so much
  • nicolasnicolas
    Restart fop2:

    service fop2 restart
  • DSenetteDSenette
    is that any different than the restart fop2 from the admin panel?
  • nicolasnicolas
    From the web you reload configs, from the command line you restart the service. It is way different.

    A reload should be enough to reflect label name changes, but as you already tried that, please restart and see if it changes anything.
  • DSenetteDSenette
    service restart seems to have pushed the changes through
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