Recordself & Privacy settings

FetchTechFetchTech
in Support
We are currently running FOP2 v2.29.00 and have noticed an unexpected behavior with the privacy settings of "Record" & "All". When either of these permissions are set the user is unable to record themselves (the button in FOP2 is grayed out) even though they have been granted the Recordself permission. Please let us know if this is expected or if this is something that can be corrected.

Thanks

Comments

  • nicolasnicolas
    Privacy settings are there to prevent call recording, even if its started from your own extension. Privacy has a higher weight than permissions... so yes, that is expected. If you want to restrict recordings to some users, then use custom permissions for it, or do not grant "record" to anyone, just "recordself".
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