Picking up Parked Call crashes FOP2.1

sollostechsollostech
in Support
Send a call the the call park works fine and if you pick up the call by dialing that extension from the phone all is well, but if I use the pick up option from the call park in FOP2.1, FOP2.1 crashes and I have to start it again.

Comments

  • nicolasnicolas
    Please start fop2_server with debug level set to 15 and try again, then send me the output to trace the problem down.

    /usr/local/fop2/fop2_server -X 15

    Thanks,
  • sollostechsollostech
    Here is a link to the result of that test. [url:3jq6foma]http://www.sollos.com/about-sollos-technology-solutions/downloads/doc_download/52-fop21-pick-up-from-park.html[/url:3jq6foma]
  • nicolasnicolas
    Hi,

    I am trying to reproduce the problem and I can't. I tried parking a device with numeric name (SIP/100) and with lower case name (SIP/user100) and it worked fine. I would like to be able to reproduce the issue to make the proper fix. Can you send me your buttons.cfg file? Or maybe you can grant me access to your machine so I can debug this together with you? Try to catch me online to discuss. Best regards,
  • sollostechsollostech
    Either is fine with me. It may be something nutty on my system. I am pasting the buttons.cfg below with email removed:
    [SIP/phone-aastra-1]
type=extension
extension=5001
context=druid-default
label="David"
mailbox=5001@druid-default
extenvoicemail=5001@vm
email=xxxxxx@xxx.com
#privacy=all
group=sales

[SIP/phone-aastra-4]
type=extension
extension=5025
context=druid-users
label="Natalie"
mailbox=5025@druid-default
extenvoicemail=995025@druid-default
email=xxxxxx@xxx.com
#privacy=all

[SIP/phone-aastra-5]
type=extension
extension=5026
context=druid-users
label="Daniel"
mailbox=5026@druid-default
extenvoicemail=995026@druid-default
email=xxxxxx@xxx.com
#privacy=all
group=sales

[QUEUE/voip]
type=queue
label=Main Queue
extension=6002
context=druid-default

[CONFERENCE/7000]
type=conference
label=Conference
extension=7000
context=druid-default

[SIP/Vitelity]
type=trunk
label=Vitelity

[PARK/default]
type=park
extension=700
label=Parking
context=parkedcalls
  • nicolasnicolas
    Fixed on FOP 2.11. By the way, this bug will not affect the majority of users even if they use 2.10. Thanks!
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