Asterisk 13 versus Asterisk 11

RebeccaDMVRebeccaDMV
in Support
Had to reload AsteriskNow on same server that FOP2 originally installed on which was running Asterisk 13. New load is running Asterisk 11. When i try to activate my license i receive error that I can only register my license on version 2.29 not 2.30. I purchased full white label license on September 4 2015. Please let me know how to resolve. Thank you very much.

Comments

  • nicolasnicolas
    You cannot activate a license without revoking it first. That is the issue here, you are trying to activate a non revoked code. Please open a ticket on http://support.asternic.biz specifying your activation code and soliciting the manual revocation. (Do not post your activation code in this public forum).

    Best regards,
  • RebeccaDMVRebeccaDMV
    Thank you so much. After reading through documentation i realized we had made mistake. Appreciate your help.
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