Custom Extension to Voice Mail in Manager

I am adding a custom entry to the "Extension to Voice Mail" field in FOP2 manager to activate transfer to mailbox for this extension. The extension (custom extension) does not have a voice mail account on its own, but I want to transfer to a custom number going out on a trunk.
The transfer to mailbox icon in FOP2 still remains greyed out however.

Comments

  • And FYI, whatever I change the "Extension to VoiceMail" field to in for any extension in fop2 manager, the change is of no effect.
  • Some fields are auto synced in FreePBX.. if you do not want them to be synced you need to modify some .php files in the fop2 manager, particulary the update_conf.php script. You will see this line somewhere in the code:

    if(isset($fop2_buttons[$chan]) && isset($dat)) {

    You should comment out the whole if block if you do not want the extenvoicemail field from being synced on a reload.

  • The "Extension to VoiceMail" field is populated with #2xxxx@from-internal for extensions that have vm accounts assigned. I want to change it to something else, but when I do, it is of no effect.
  • As I said before, that field is synced with FreePBX database automatically. If you want your own changes to 'stick' then you will need to comment the line I mentioned in my previous post. It is like so, most users will complain if information is not synced, some other users like yourself want them not to be. The good news is that you can tweak the code as I said, it is not a complicated change to perform.

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