Manager Connection Problem

marvinmanmarvinman
in Support
Our FOP2 setup has been working fine without issues for years now. But just yesterday I started getting "Manager Connection Problem" message. The UI & buttons show up fine, but none of the call activity is shown. Any suggestions on how to fix this issue?

Comments

  • nicolasnicolas
    Seems like your Asterisk manager credentials have changed. If you use Elastix/FreePBX or any system that uses manager_custom.conf file, you can run this script to create a "fop2" manager user and configure everything automatically for you:
    cd /usr/src
wget download.fop2.com/create_fop2_manager_user.pl
chmod a+x create_fop2_manager_user.pl
./create_fop2_manager_user.pl
service fop2 restart
  • marvinmanmarvinman
    Thanks for the reply, when I ran the script I got "User 'fop2' already exists in Asterisk Manager configuration". Here's what my "manager_custom.conf" file looks like.
  • nicolasnicolas
    then check your /usr/local/fop2/fop2.cfg file and be sure manager_user and manager_secret matches what you have defined in your custom file.

    Best regards,
  • marvinmanmarvinman
    Hmmm yap that did the trick, thanks.
    I don't know how it was working all this time then, the files list modified date was in 2015.
  • rnrstarrnrstar
    Where is the custom file located?
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