Sorting groups
We have about 130 extensions on FOP2. They are in groups, such as "Accounting" and "IT".
There are also queues for Accounting and IT, and FOP2 does a great job when you touch the queue of showing only the group.
However, the group order changes. The switchboard likes to have the groups in a certain order, those groups that get the most calls at the top. If I touch the queue though, it hides the other groups (which is fine) and shows the group for that queue (which is fine), but when you touch the queue again to un-select it, the groups get re-ordered.
How can I keep the groups from getting randomly re-ordered, and stay in the order that the switchboard has put them in, regardless of the queue filtering?
There are also queues for Accounting and IT, and FOP2 does a great job when you touch the queue of showing only the group.
However, the group order changes. The switchboard likes to have the groups in a certain order, those groups that get the most calls at the top. If I touch the queue though, it hides the other groups (which is fine) and shows the group for that queue (which is fine), but when you touch the queue again to un-select it, the groups get re-ordered.
How can I keep the groups from getting randomly re-ordered, and stay in the order that the switchboard has put them in, regardless of the queue filtering?
Comments
If we lock the extension widgets, they won't expand/collapse, or the heights get all messed up.