Full Wallboard Last Call
We have the full version of the FOP2 Wallboard and want the last call field to display as HH:MM:SS so that we can apply filters to it - is there any way to do this? It currently only displays as text?
Ultimately we want to display in HH:MM:SS the last time an agent has made either an inbound or outbound call and to count how long it has been since that last activity.
Ultimately we want to display in HH:MM:SS the last time an agent has made either an inbound or outbound call and to count how long it has been since that last activity.