CID recognition not correct
Hello everyone,
Multiple customers of ours have the problem that the internal number is beeing recognized bij Fop as an external contact.
Example:
Internal number 303 username Marge
Externel customer in Fop2 contactlist: Burbie 0116-112303
When Marge calls a college the college sees Burbie in the fop panel and not Marge.
Does someone know what causis this isseu?
Thanks for your reply.
Kind regards.
Multiple customers of ours have the problem that the internal number is beeing recognized bij Fop as an external contact.
Example:
Internal number 303 username Marge
Externel customer in Fop2 contactlist: Burbie 0116-112303
When Marge calls a college the college sees Burbie in the fop panel and not Marge.
Does someone know what causis this isseu?
Thanks for your reply.
Kind regards.