Agent logged out from Queue DND in Fop not longer visible
Hi
using 2.31.18 plugins Presence Box DND Integration,Queue Pause from Presence box
Agent logged in via fop to queues , make pause or DND unpause and "undnd" - all ok
Now Agent goes to DND and later logged aut from queue - in fop the DND is gone the databse /fop2state/SIP/XX is deleted,
the DND/XX is not deleted - so the extension XX is still DND but not longer show in FOP
br
Marcelo
using 2.31.18 plugins Presence Box DND Integration,Queue Pause from Presence box
Agent logged in via fop to queues , make pause or DND unpause and "undnd" - all ok
Now Agent goes to DND and later logged aut from queue - in fop the DND is gone the databse /fop2state/SIP/XX is deleted,
the DND/XX is not deleted - so the extension XX is still DND but not longer show in FOP
br
Marcelo