fop2 "ringing" url not passing #{UNIQUEID}
Instead of the call id (which appears fine in the call history of fop2), in the link it shows "undefined"
The link that fop is trying to push is this : https://customer.od2.vtiger.com/modules/PhoneCalls/callbacks/Generic.php?from=1111111111&to=1033&event=call_initiated&call_id=undefined&direction=inbound
instead of undefined, there should be a number. without it, the crm doesn't know what to do with the url.
any ideas?