Listen and Whisper doesn't work with Agents

tecamptecamp
in Support

Hi,
I'm using Issabel with Callcenter module. The attendants are of type Agent. How do I use the Listen and Whisper feature in the Agent channel?
Thanks

Comments

  • skalebgskalebg

    Log in with extension you have on your comp, click on extension that is in call, mark it, click whisper...

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