Disable pause presence changing when not yet logged into the queue
Any chance to prevent changing the pause state, if a user is not registered with any of the available queues?
We have dial plan shortcodes in custom Asterisk config (not FreePBX or something else) for Register and Pause in the queue(s), and before doing the Pause/Unpause action we do check the current member registration state. If a member is not logged into any of the queues, we do not execute PauseQueueMember() - so the queue_log does not collect a 'PAUSE/UNPAUSE' action for Unregistered members.
Otherwise, we can't create reports with the correct paused time.