user login and logout not reflected in fop2

Slator

Setup is trixbox 2.8.0.4 in device and user mode.

fop2 displays the correct status for the users when started, but does not then reflect changes when users login or logout.

Any ideas? I think I have just missed something somewhere, but I can't seem to find it.

TIA,

Slator

nicolas

Hello,

You must have the "all" permission in /etc/asterisk/manager.conf read and write lines for the fop user. Last time I tried, ,in trixbox, the user events (permission "user") are not honored unless you enable the "all" permissions. This does not happen in other distros or plain asterisk. For some feature you need to enable userevents, including user and device mode.

Best regards,

Slator

I have set that, but it is still not picking up the user events.

If I restart fop2 server it displays the status correctly, but I need it to report the user events as they happen.

Regards,

Slator

Slator

If this helps, the asterisk console shows the events below when I login

AGI Script Executing Application: (UserEvent) Options: (UserDeviceAdded|Data: 1601,7014)
> user_login_out.agi,logout,7014: insert_user: Setting FollowMe DEVSTATES for device 7014
> user_login_out.agi,logout,7014: get_followme_state: user 1601 got state returning INVALID
> user_login_out.agi,logout,7014: insert_user: Setting DND DEVSTATES for device 7014
> user_login_out.agi,logout,7014: get_dnd_state: user 1601 got state returning NOT_INUSE
> user_login_out.agi,logout,7014: get_voicemail_context: user: 1601

Slator

likewise fop2_server in debug mode shows this

127.0.0.1 <- Event: UserEvent
127.0.0.1 <- Privilege: hud,all
127.0.0.1 <- UserEvent: DBPut
127.0.0.1 <- Family: DEVICE
127.0.0.1 <- Key: 7014/user
127.0.0.1 <- Value: 010
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: AGIExec
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- SubEvent: End
127.0.0.1 <- Channel: SIP/7014-00000090
127.0.0.1 <- CommandId: 1649682460
127.0.0.1 <- Command: DATABASE PUT "DEVICE" "7014/user" "1010"
127.0.0.1 <- ResultCode: 200
127.0.0.1 <- Result: Success
127.0.0.1 <- Server: 0

Slator

UPDATE:

It now detects logins correctly, but not logouts. I think this is a Trixbox issue, as the presence monitoring lights on my phone display the same behaviour.

Slator

nicolas

That's strange. I do not have a trixbox box to test myself yet... in regular FreePBX installs it works fine, but maybe in Trixbox there is some difference that makes it work like you describe.