100's of emails and calls and no answer

i purchased fop2 it worked for like 25minutes and hasnt since. directly after purchase when i shut down the vm and brought it back up it said the hardware had changed and no license i tried to revoke it but it said i could not on this machine. It is less than 30 minutes old. I have been calling and emailing since August 1st and no reply. Do i need to pay another $80 or is there something i can do?

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