why is tech support so bad??

Mark51

My server on which the program was installed broke. We reinstalled all the programs - but now we can’t enter our license code. team
/usr/local/fop2/fop2_server --register
doesn't work
root@voip:~# /usr/local/fop2/fop2_server --revoke
eth0: error fetching interface information: Device not found
Use of uninitialized value in string eq at /tmp/par-726f6f74/cache-63e9ee27b83bcabc822bd49d91d14a145ac61d2e/inc/lib/FOP2/License.pm line 981.
Use of uninitialized value in string ne at /tmp/par-726f6f74/cache-63e9ee27b83bcabc822bd49d91d14a145ac61d2e/inc/lib/FOP2/License.pm line 249.
Unable to find MAC address at /tmp/par-726f6f74/cache-63e9ee27b83bcabc822bd49d91d14a145ac61d2e/inc/lib/FOP2/License.pm line 255.
Tech support is not responding
why did I buy a license?

Mark51

corrected