Queue Stats
Loving FOP2 and all the users here (large multi-sites, so several FOP2 installations purchased) find it really intuitive and like the clean display.
Onto my request:
Something simple (or perhaps when you click a Queue to show only queue members/that queue) that gives similar to the 'show queues' output on the CLI. So it would show how many calls individual phones have taken, or any kind of stats like that.
Onto my request:
Something simple (or perhaps when you click a Queue to show only queue members/that queue) that gives similar to the 'show queues' output on the CLI. So it would show how many calls individual phones have taken, or any kind of stats like that.
226 has 0 calls (max unlimited) in 'rrmemory' strategy (31s holdtime), W:0, C:58, A:6, SL:0.0% within 0s
Members:
Local/416@from-internal/n (Not in use) has taken 28 calls (last was 89 secs ago)
Local/414@from-internal/n (Not in use) has taken no calls yet
Local/413@from-internal/n (Not in use) has taken no calls yet
Local/412@from-internal/n (Not in use) has taken 10 calls (last was 2741 secs ago)
Local/401@from-internal/n (Not in use) has taken 20 calls (last was 34 secs ago)
No Callers
Comments
Internal stats are not preserved after asterisk reloads, so you cannot trust that information. In the most recent releases they are changing this behavior. The information could be added, but I will probably have several complains about inconsistent statistics or data...
Anyways, have you tried Asternic Call Center Stats?
http://www.asternic.biz
Best regards,