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  3. tagQueueCalls queue name

tagQueueCalls queue name

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  • A
    A
    AlexRS
    wrote on last edited by
    #1

    Hi! I use tagQueueCalls. My buttons.conf contains

    [QUEUE/helpdesk]
    type=queue
    label=техподдержка
    

    When operator is speaking, in plugin I get
    "From queue:: техподдержка"
    When call is finished and plugin ask operator for tag, its
    "Call from queue helpdesk"

    Is it possible always use "техподдержка"? Operators may be confused by different queue names.

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    0
    • N
      N
      nicolas
      wrote on last edited by
      #2

      I have updated the plugin to show the queue label both for connect and complete events.

      Best regards,

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      0
      • A
        A
        AlexRS
        wrote on last edited by
        #3

        Yes, now all works as you sad.
        Thank you!

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