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Names not updating

Scheduled Pinned Locked Moved Support
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  • Z
    Z
    Zoloholic
    wrote on last edited by
    #21

    Hi Guys,
    How i solved the issue on Freepbx.
    I had users, who are dynamic queue agents. They would have to log into the queue to receive calls.
    If you run "asterisk -rx 'queue show' "
    You will still see the old username, even though you renamed the extension on FreePBX and fop2 admin has the new username.
    Log the agent out of the queue and then recreate the user in fop2 admin. Then will the change take effect.
    The issue here was the queue for me.
    I have not had an issue as yet with static queue agents, but I will update on a fix if I come across the issue.

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