Full Wallboard Last Call
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We have the full version of the FOP2 Wallboard and want the last call field to display as HH:MM:SS so that we can apply filters to it - is there any way to do this? It currently only displays as text?
Ultimately we want to display in HH:MM:SS the last time an agent has made either an inbound or outbound call and to count how long it has been since that last activity.
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