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FOP2 Community Forum

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  3. transfer call from queue to exten

transfer call from queue to exten

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  • M
    M
    mvzeppelin
    wrote on last edited by
    #1

    Hi,

    The only resource from FOP1 which I really think I lost to FOP2 is transfer call from queue to an arbitrary extension.
    My support manager uses this function in FOP1 to control the call distribuition from callcenter.

    In FOP2 I can pickup a call to myself, but don't transfer a call to another extension.

    Is there any way to implement this functionality in future releases?

    Thanks a lot!

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    • N
      N
      nicolas
      wrote on last edited by
      #2

      I might add it in the future, if you want to push that feature forward you can sponsor development or make some kind of bounty pool with other users, etc.

      It is not a priority feature right now, adding drag&drop into the interface has some drawbacks.. it is not a trivial feature to add.

      Best regards,

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