We cannot determine what is the machine you are trying to reinstall. Please email <!-- e --><a href="mailto:support@asternic.biz">support@asternic.biz</a><!-- e --> with your request or open a ticket at support.asternic.biz
We need to know the machine mac addresses , hostname and network configuration in order to locate your licenses, the output from:
ifconfig -a
can help. But send that info in a ticket, not in the forum.
Thanks,
