HI again, So the main issue of the Registered status for us is the Zulu user is a Dynamic member of a queue. The system flags her as unavailable in that queue. Our work around is to make her a Static member of that queue, and then control duty schedule by pausing the extension in this queue. NOTE: we can not see when this extension is in use because FOP2 has no association with the extension and the zulu end point.
