[SOLVED] Queue buttons not working

Tubal · September 2010

Hi there. Just installed FOP2 today, and it's awesome.

I'm using asterisk 1.6.2.11 without FreePBX.

I'm having some trouble getting any kind of action from my Queue buttons. I think it may be a context issue, but I'm not sure. The queue buttons show up on the webpage with my labels, and in the dropdown menu for each extension I have the option to add or remove from the queues in the buttons.cfg, but nothing happens when I add or remove members with fop2 or through asterisk.

I have tried it with the context set to both 'default' and 'custservice'.

Any help would be appreciated.

Here is one of my buttons:

[QUEUE/2900]
type=queue
label=Customer Service
extension=2900
context=default

Here is my queue.conf:

[custservice]
musiconhold = default
strategy = ringall
leavewhenempty = yes
timeout = 15
retry = 5
context = default
eventwhencalled = yes   ; For Fop2

Here is my dialplan:

[custservice]
exten => 2900,1,StopMonitor
exten => 2900,2,Monitor(wav,${CALLERID(num)}_${CALLERID(name)}_${EXTEN}_${STRFTIME(${EPOCH},,%Y%m%d-%H%M%S)},m)
exten => 2900,3,Playback(standard-customer-service-during)
exten => 2900,4,Playback(standard-vendor-spotlight)
exten => 2900,5,Playback(standard-please-stay-online-rep)
exten => 2900,6,Playback(standard-hold-zero-operator)
exten => 2900,7,Queue(custservice,t)
exten => 2900,8,Voicemail(2905@default,u)
exten => 2900,9,Hangup

Tubal · September 2010

Solved it myself...

The [QUEUE/<name>] is the name of the queue, not the extension.

Thanks,

Phil

[SOLVED] Queue buttons not working

Comments