[SOLVED] Queue buttons not working

Hi there. Just installed FOP2 today, and it's awesome.

I'm using asterisk 1.6.2.11 without FreePBX.

I'm having some trouble getting any kind of action from my Queue buttons. I think it may be a context issue, but I'm not sure. The queue buttons show up on the webpage with my labels, and in the dropdown menu for each extension I have the option to add or remove from the queues in the buttons.cfg, but nothing happens when I add or remove members with fop2 or through asterisk.

I have tried it with the context set to both 'default' and 'custservice'.

Any help would be appreciated.

Here is one of my buttons:
[QUEUE/2900]
type=queue
label=Customer Service
extension=2900
context=default

Here is my queue.conf:
[custservice]
musiconhold = default
strategy = ringall
leavewhenempty = yes
timeout = 15
retry = 5
context = default
eventwhencalled = yes   ; For Fop2

Here is my dialplan:
[custservice]
exten => 2900,1,StopMonitor
exten => 2900,2,Monitor(wav,${CALLERID(num)}_${CALLERID(name)}_${EXTEN}_${STRFTIME(${EPOCH},,%Y%m%d-%H%M%S)},m)
exten => 2900,3,Playback(standard-customer-service-during)
exten => 2900,4,Playback(standard-vendor-spotlight)
exten => 2900,5,Playback(standard-please-stay-online-rep)
exten => 2900,6,Playback(standard-hold-zero-operator)
exten => 2900,7,Queue(custservice,t)
exten => 2900,8,Voicemail(2905@default,u)
exten => 2900,9,Hangup

Comments

  • Solved it myself...

    The [QUEUE/<name>] is the name of the queue, not the extension.

    Thanks,

    Phil
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