[FOP2][Problems]ActionButtons|ActionSubmenu

Salut!
A couple of days ago I installed FOP2 V.2.28 (White Lable Full). At first look everything was workin' good enough, and it still works, but.. I've got several problems with some services, such as Action Buttons, Action Submenu.. Let me tell about it by steps:

1) Action Buttons.
The only button which is workin' for now is HangUp. All the others have no reaction on clickin', dunno why, rly.. The permissions are ok (:all), user login is correct (the same as in sip.conf u know). So it is impossible to use any operator funcs if u know what I mean..

2) Action Submenu.
When clickin' a presence icon for any button nothing happens. No submenu u know.

I use asterisk 1.8 (without any freepbx, hate those web GUIs lol xD). My buttons.cfg file looks like this:

[SIP/USER]
type=extension
extension=USER
label=USERname
context=USERcontext
...
and so on.

All the users have :all permissions, so the problem is not about it.

Thans for ur time spendin' on my topic guys.
And thx a lot the author for the great product, gj.
Cheers, kga.

Comments

  • Hi,
    Salut!

    1) Action Buttons.
    The only button which is workin' for now is HangUp. All the others have no reaction on clickin', dunno why, rly.. The permissions are ok (:all), user login is correct (the same as in sip.conf u know). So it is impossible to use any operator funcs if u know what I mean..

    You must have originate or all permissions in /etc/asterisk/manager.conf read/write lines. Are you sure you have that?

    /etc/asterisk/manager.conf
    [mark]
    secret = mysecret
    deny=0.0.0.0/0.0.0.0
    permit=127.0.0.1/255.255.255.0
    read = system,call,log,verbose,command,agent,user,originate,all
    write = system,call,log,verbose,command,agent,user,originate,all

    Another possible problem is that you have defined an incorrect FOP2 Custom Permission, for example, if you create a permission named "all", it will break the real "all" permissions from FOP2.

    If you want to troubleshot , you can run fop2_server in debug mode, capturing output, and then inspecting that log after you try some actions. Here is a post describing how to do that: View Post 1338#p5240
    2) Action Submenu.
    When clickin' a presence icon for any button nothing happens. No submenu u know.

    I use asterisk 1.8 (without any freepbx, hate those web GUIs lol xD). My buttons.cfg file looks like this:

    [SIP/USER]
    type=extension
    extension=USER
    label=USERname
    context=USERcontext
    ...
    and so on.

    All the users have :all permissions, so the problem is not about it.

    The action submenu appears if you have actions available from that menu. For email, you *must* set an email address in the fop2 buttons page in FreePBX for every extension. For chat you must have the "chat" permission for your fop2 user as well as a license that includes chat support. For add/remove/pause/unpause, you must see queue buttons on the display.

    Best regards,
  • Thx 4 the fast answer. Now everything works fine.
    Regards, KGA.
Sign In or Register to comment.