extension shows green with no devices powered on

martinnoble

FOP2 beta configured with [USER/<extension>] settings in button config.

Trixbox setup in device and user mode. All our devices are setup as adhoc so users can login to any phone, but each phone also has a default user which it will revert to if you logout.

The problem i'm seeing is that a user who is not logged into any physical devices, but who is the default for device shows as logged in. I'm assuming this is because the device they are a default user for shows in the /AMPUSER/856/device tag:

/AMPUSER/856/cidname : Martin Noble
/AMPUSER/856/cidnum : 856
/AMPUSER/856/device : 856
/AMPUSER/856/followme/ddial : DIRECT
/AMPUSER/856/followme/grpconf : DISABLED
/AMPUSER/856/followme/grplist : 856-855
/AMPUSER/856/followme/grptime : 20
/AMPUSER/856/followme/prering : 0
/AMPUSER/856/language :
/AMPUSER/856/noanswer :
/AMPUSER/856/outboundcid :
/AMPUSER/856/password : 0000
/AMPUSER/856/recording : out=Adhoc|in=Adhoc
/AMPUSER/856/ringtimer : 0
/AMPUSER/856/voicemail : novm

Is there any way for FOP2 to determine that device 856 is not connected and also not logged in a this user, so therefore should not show as logged in.

This is an issue because we use softphones and have them setup as devices with a default user so the user does not have to login to their softphone - when its connected calls to them will go to their softphone too.

This would also cover the case where a physical device is powered off before being logged out.

Martin Noble

nicolas

The rationale for showing logged off users is when that user is not going to ring when you dial the extension. In your setup there is a default device attached, so that won't happen. Best regards,