Pickup Call not working

joc1985

Hello,
I am brand new with FOP2 we just set up our asterisk system and we wanted to give FOP2 a try.

We use SIP only no DHDI

When a call is ringing on an extension and I want to pick up the call I am selecting the extension and hitting call pick up
but nothing happens.

Am I missing something fundamental?

Is there a manual or something I can refer to? I've looked in the help but it doesn't have specific instructions like
to pick up a call do X
to transfer do Y

We will be using FOP2 mostly for our operators to transfer and receive calls back and forth

Thanks!

joc1985

I purchased the full version and this is working now.

However the transfer when on a call its not working, if youa re on the phone and you hit transfer it dials numbers and nothing happens. You hear beep beep beep but nothing happens.

nicolas

The beep beep is an asterisk bug. If you update asterisk (latest trunk) the problem is fixed. If you cannot upgrade asterisk, you will have to force fop2 to perform blind transfers setting "blind_transfer=1" in fop2.cfg

Best regards,

joc1985

Thanks I will try that,
Another question, is there a way to show DND on the FOP when user dials the DND code? I can see the call being made on the FOP but once it goes through it doesn't change to show the status of DND.

I don't know if this feature is built in or not.

I am running on Debian if that matters.

Thanks!

nicolas

Hello,

The beta includes the hooks to display dnd state as in freepbx. You will have to add some dialplans to asterisk (extensions_override_freepbx.conf included in the beta tarball), and also add some custom hook into fop (FOP2Callbacks.pm also included in the beta tarball).

The beta is packaged for Centos 5, 32 bits only. But there are some standalone fop2 servers for debian also available

http://www.fop2.com/downloads/fop2.tgz (full beta for centos 5, 32 bits)
http://www.fop2.com/downloads/fop2_server_etch32 (fop2 server beta for debian 32 bits)
http://www.fop2.com/downloads/fop2_server_etch64 (fop2 server beta for debian 64 bits)

joc1985

Nicolas,
I am trying the new beta but it won't let me register with my code. It says its not available since I already registered the regular one.

nicolas

Your current fop2.lic file should work.