IM messages not going through

mattdarnellmattdarnell
in Support
I am having an issue with IM. When I send an IM I see what I type on my side but the person I am trying to IM never sees the message.

If I close my browser & reopen the person I am IMing with sees that I disconnected & reconnected.

Everything else is working great. FOP2 was installed through Elastix and it is registered.

Any ideas?

Comments

  • mattdarnellmattdarnell
    When I send the message the window pops up in the other person's browser but the message does not appear.
  • mattdarnellmattdarnell
    Here is a video showing the issue.

    I am using two different browsers on the same PC.

    http://bit.ly/1mGKiVG You can see the screen clearly if you put the playback @ 1080p

    Please let me know if you have any other questions.
  • nicolasnicolas
    What are the permissions for *both* users involved? (the fop2 permissions).
  • mattdarnellmattdarnell
    They are both set to 'all'

    -Matt
  • nicolasnicolas
    did you create any custom permissions? What fop2 version?
  • mattdarnellmattdarnell
    No special permissions

    [root@localhost ~]# /usr/local/fop2/fop2_server -v
    fop2_server version 2.25
    Is that a known 2.25 bug?

    It was installed through the Elastix addin tool.

    -Matt
  • mattdarnellmattdarnell
    When do you think you will be back on live support?
  • nicolasnicolas
    It is not a known bug. I am not sure if its indeed a bug or result of some configuration/install oddity.
  • mattdarnellmattdarnell
    Ended up uninstalling the Elastix FOP2 package and installing from source.

    Problem went away.

    Thanks for the help.

    -Matt
Sign In or Register to comment.

© Asternic Corp 2024