extension button is orange but says "inactive"

What does it mean when an extension button is orange but says "inactive"?

FOP2 v2.28

Comments

  • it should not happen, if its busy line activity should show something. Try restarting fop2 to clear that abnormal state:

    service fop2 restart
  • OK. It cleared itself.

    Thanks!
  • This is happening to two of my users buttons constantly. I cannot find any reason for this so far.

  • Version: 2.31.32

    @MKEbrew said:
    This is happening to two of my users buttons constantly. I cannot find any reason for this so far.

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