Wallboard Average talk time and average waiting time

fmorocho

Hi on the Wallboard plug in I would like to get Average talk time and average waiting time.

Average talk time:
Currently I'm using this formula to get average talk time
<span class='number'>{@formula value="{TALKTIME}/{COMPLETED}"/}</span><br/>
which gives me talk time in seconds http://prntscr.com/dmre94 but I would like to display in this format HH:MM:SS


Average waiting time:
what should be the formula to be used?
I tried this {@forumula value="{WAITTIME|hhmmss}/{COMPLETED}"/}
and this {@forumula value="{WAITTIME|hhmmss}/{COMPLETED}"/}
but no luck.

nicolas

Try using filters, something like:

{@filter type="hhmmss"}{@formula value="{TALKTIME}/{COMPLETED}"/}{/filter}