CCSP Realtime Counters

I've got a fresh install of Asterisk 11.25.3, FreePBX 2.11, CentOS 6.9, CCSP 2.2.4 & the call counts are not ticking in Realtime Display... I've got a customer complaining and would like to get this squared away; I know it must be simple... please let me know what I should be looking for, thank you!
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