Asternic Stats Pro Agent Detail "hanging"

We have are replacing an old ProStats on a VM with a dedicated on site server as teh call centre is very busy and has approx 100 queues and 40 agents.
All reports are now faster loading except for Agent reports, These can take minutes for the page to load. but looking at 'top' on teh server there is very little load and just mysql using little over 3% of cpu
is there any way to optimize this as it was expected that a new server octo core processor and 16G would speed this up somewhat, but as of now it seems not


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