Transfer Between Queues
I had been using FOP to transfer calls between queues. I had previously setup my queue buttons and could drag and drop between the queues. I have been testing FOP2 and I really like the interface but I can not figure out how to transfer calls between queues now. I am not sure if this is an issue with my configuration or what. Any ideas?
Comments
fop2 does not support drag and drop operations. So you cannot transfer or redirect calls from one queue to another. I am working on trunk pickup/stealing, that can be taken as a base for future queue operations at the call level.. but I make no promises.
Best regards,