Default Queue View

Hello,

I am working on creating a simple queue monitoring page after purchasing FOP2. By default the queues look like this http://www.nexusmgmt.com/Default.jpg.

When the Minimize button is clicked the view changes to
http://www.nexusmgmt.com/Min.jpg.

Is it possible to have the Minimized view http://www.nexusmgmt.com/Min-Call in Queue.jpg load as the default?

Thanks

Comments

  • Hi

    The post is not correctly formatted, so I do not exactly know what you really like to show. The default queue view can be changed from js/presence.js, as well as many other global settings.

    Some people want to show a queue button with just the waiting calls and no agent display, in that case you can tweak operator.css a bit and set the aentry class to display:hidden;

    Best regards,
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